Our flowers are always designed with a unique, weekly rotating floral selection, so no specific flowers can be guaranteed. Our colour palettes are intentionally vague to reflect this.

Specific floral requests or colours cannot be guaranteed unless specifically stated in your order.

We deliver Monday–Saturday and can accommodate same-day delivery up to 12pm. Exact times cannot be guaranteed, and surprise deliveries come with some risk. Please review our full Delivery Policy for details on timing, address accuracy, and delivery responsibilities.

At May Flowers, every order is thoughtfully prepared using fresh, seasonal product. Because of the nature of flowers and our sourcing process, we operate on a store credit–only policy. Please review the details below before placing your order.

• We require a minimum of 48 hours’ notice for cancellations or postponements.
• For any changes to your order, please contact us as soon as possible: hello@mayflowers.ca

Read our full Refunds, Returns & Store Policies

Weather conditions may affect our delivery process. During the summer, flowers may have a shorter lifespan due to heat, so our driver will place them in a shaded area whenever possible. In winter, if the temperature falls below 0°C, there is a risk of flowers freezing. In such cases, we will do our best to find a neighbor who can accept the delivery instead. A notification will be sent once the flowers have been delivered. To keep them fresh, please retrieve your flowers as soon as possible.