Travel Notebook - Kayé Notebooks

We deliver 6 days a week from 9AM-5PM for your convenience. When you checkout, you'll be able to choose a date and time slot.

We also offer same-day delivery at no extra charge, available until 12pm. If you'd like to place an order for the same day after 12pm please give us a call (416) 546-4820 to see if we can accommodate your order.

We often make exceptions for funeral orders going to a service or ceremony, please give us a call (416) 546-4820 to see if we can accommodate your order.

If you're nearby, we have a limited menu on UberEats and Doordash during our business hours which are usually able to deliver within 1-2 hours.

Once we receive your order, we start preparing for it right away, sourcing flowers just for you! For this reason, we require 72 hours notice in advance of the pick-up/delivery date to cancel your flower order. Flower cancellations are eligible for store-credit only. Flower orders cancelled within 48 hours of being placed (but not within the 72 hour pick-up/delivery date) are eligible for a full refund.

All live plants are final sale.

Home & Gift items can be returned for a store credit within 14 days with a receipt if it has not been used or damaged. Without a receipt, no refund or exchange can be given.

Our flowers are sourced from local Ontario flower farms as well as international farms worldwide. We do our best to ensure we source from reputable, fair-trade farms with environmental commitments.

We are members of Ontario Flower Growers Co-op and The Local Flower Collective and support over thirty local and micro flower farms in Ontario.

We receive flowers to our studio almost daily and have a meticulous processing and care schedule for the longest lasting blooms. Eery flower has a different approximate vase life spanning from 5 days to over 2 weeks.

How flowers are treated at your home matters too! Special care such as changing the water, cutting the stems, avoiding direct sunlight, and avoiding heat/drafts will prolong the life of your fresh cut flowers.

If you feel your flowers did not arrive fresh, please email us at hello@mayflowers.ca

If the recipient is not home at the time of delivery, our couriers can leave the flowers at the front door or with a concierge/reception desk when available. Our courier will call the recipient and leave a voicemail to let the recipient know where the flowers were left.

If no alternative options are available, the flowers will be brought back to our shop and will be available for pickup.

If a second delivery attempt at a later date is absolutely necessary, an additional delivery charge will apply.

Please Note: in the winter flowers cannot be left outside if the temperature is below 0C. Cut flowers also hate direct sunlight, and will fade quickly if left out in the heat for too long.